Privacy Policy

1. Information We Collect

1.1 Information You Provide:

• •Account information: Name, email, phone number, company name
• •Billing information: Payment card details, billing address
• •Profile information: Job title, profile photo
• •Communications: Support tickets, emails, feedback

1.2 Information Collected Automatically:

• •Device information: IP address, browser type, operating system
• •Usage data: Pages visited, features used, time spent
• •Location data: GPS coordinates from mobile app (with permission)
• •Vehicle data: GPS positions, speed, routes, idle times
• •Temperature data: Sensor readings, breach events, alerts

1.3 Information from Third Parties:

• •Hardware providers: Device status, firmware versions
• •Payment processors: Transaction confirmations
• •Analytics services: Aggregated usage patterns

2. How We Use Your Data

We use collected information to:

• •Provide and maintain Curesh services
• •Process transactions and send billing information
• •Send service notifications and alerts
• •Provide customer support
• •Improve our products and services
• •Detect and prevent fraud or abuse
• •Comply with legal obligations
• •Generate compliance reports for your operations

3. Data Storage & Security

• •All data stored in EU data centers (AWS Frankfurt)
• •Encryption in transit (TLS 1.3) and at rest (AES-256)
• •Regular security audits and penetration testing
• •Access controls and audit logging
• •See our Security page for more details

4. Sharing Your Information

We may share information with:

• •Service providers: Cloud hosting, payment processing, email
• •Legal requirements: Court orders, law enforcement requests
• •Business transfers: In case of merger or acquisition
• •With your consent: When you explicitly authorize sharing

5. Cookies & Tracking

We use cookies for:

• •Essential: Login sessions, security tokens
• •Analytics: Usage patterns, feature adoption
• •Preferences: Language, timezone settings

You can manage cookie preferences in your browser settings. See our Cookie Policy for details.

6. Your Rights

Under GDPR, you have the right to:

• •Access your personal data
• •Correct inaccurate data
• •Delete your data ("right to be forgotten")
• •Export your data (data portability)
• •Object to processing
• •Withdraw consent

To exercise these rights, contact: privacy@curesh.com

7. Data Retention

• •Account data: Retained while account is active
• •Trip/temperature logs: 7 years (regulatory requirement)
• •Analytics data: 26 months
• •Deleted accounts: Data removed within 30 days

8. International Transfers

Data may be transferred outside the EU only:

• •To countries with adequacy decisions
• •Under Standard Contractual Clauses
• •With your explicit consent

9. Children's Privacy

Curesh is not intended for users under 18. We do not knowingly collect data from children.

10. Changes to Policy

We will notify you of material changes via:

• •Email to your registered address
• •Notice in the Curesh dashboard
• •Update to "Last updated" date

11. Contact Us